Central Asia Operations and Maintenance

Operations and Maintenance Support of Voice and Data Networks at Manas Air Base (AB) in the Kyrgyz Republic


The Client’s Challenge

In support of Operation ENDURING FREEDOM, the Kyrgyz Republic opened its Manas International Airport to support aviation, logistics, and humanitarian assistance missions by Coalition Forces in Afghanistan.  Significant upgrades in regional telecommunications infrastructure were needed to support these missions, with additional requirements for the secure transmission of voice, data, and video over satellite.  The U.S. Department of Defense selected an international provider of telecommunications services to oversee the upgrades and integrate the secure satellite transmission systems.  A critical need in this effort was the operation and maintenance (O&M) of these resources and systems in an austere operating environment.

Meeting the Challenge

In a little over a month, HAI hired, trained, and deployed over 40 cleared personnel to provide critical O&M services at Manas Air Base in the Kyrgyz Republic.  Our responsibilities include managing, maintaining, and repairing switching subsystems and interfaces; LAN and WAN subsystems and interfaces; wireless, Land Mobile Radio (LMR) and microwave subsystems; and providing command focal point and helpdesk services to support around-the-clock tactical and administrative communications.

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